Core Values & Independence

Independence

We understand that clients often have long-standing relationships with various professionals such as bankers and financial advisors. As an independent trust company (not a division of a bank), we have chosen not to take an active role in investing assets. This helps us avoid conflicts, and puts us in a unique position to work together with our clients’ bankers, wealth managers and others as members of the client’s professional team. We strive for excellence in the areas we provide service, and understand that we are a small piece of a larger group working together to achieve the client’s goals. We believe this team-oriented perspective which respects clients’ existing relationships best serves the needs of our clients.

 

Mission Statement

Our mission is to provide fiduciary services to our clients in the same individualized, professional, caring, cost effective manner as we would want provided to us. To that end we will utilize sound management principles and state-of-the-art technology to allow our talented, capable, motivated, well-trained people to stay focused on our mission.

 

Our Core Values

Understanding
First Covenant strives to achieve a comprehensive understanding of the role we are fulfilling, and the legal and fiduciary responsibilities of that role, whether it is as a Trustee, Executor, Planner, Consultant, or any other relationship. We understand that our role is as a part of a larger team, which, in addition to ourselves and the client, may be composed of investment managers, CPAs, legal counsel, insurance professionals, valuation consultants, bankers and other advisors. Finally and most importantly, we aim to understand the client to the greatest extent possible, both professionally and personally. From current and future needs, troubles and concerns, to goals and desires, this understanding allows First Covenant to provide the highest quality service possible.

Integrity
First Covenant demands the highest level of trustworthiness and transparency from our principals and employees in all their business dealings. Integrity means fully embracing the role of the fiduciary by acting with due care and undivided loyalty to our clients in accordance with law and the governing instrument.

Vigilance
Vigilance means being attuned to our clients by being accessible to them, listening carefully to them, and being responsive to their needs. Vigilance means continually examining our relationships and guarding against conflicts. Vigilance is keeping a watchful eye out for changes that impact our clients (whether legal, regulatory, tax, environmental, family, or otherwise) and working with a team of experts to successfully adapt. It also means maintaining cutting-edge services to continuously meet or exceed industry standards.

Excellence
The overarching goal of First Covenant, as informed by its other core values, is excellence: personal excellence of employees, excellence in client service and satisfaction, in the management of our own business and as members of our community and nation.